We stride to meet your every need but, sometimes things don't go as planned.
We reserve the right to correct or replace any errors or defects made by Status Design Shop.
All errors or defects must be brought to our attention in writing (email to: email@example.com is expectable), photos are helpful as well within 72 hours of receiving your products. We will correct or replace the product in a timely manner.
We are NOT responsible for approved artwork prior to production and produced.
No REFUNDS will be issued on custom ordered or custom made items.
Electrical Signs and Non-Electrical Signs will come with a warranty and customer care instructions. No unauthorized inspection or repair to any sign under warranty through Status Design Shop will be excepted and all warranty will be immediately void.
Status Design Shop owns all artwork created by our designers and is not obligated to issue copies of any artwork for free even though we placed the artwork on product for you.
Logo design is a paid service, all rights to the artwork are the property of the customer unless the customer opts out of paying for the design service and only buys finished product.
All drafts are the property of Status Design Shop, if any draft is used to produce any product outside of Status Design Shop we reserve the right to bill for the time used in creating said drafts.
No design work will be started without a work order and deposit in place.
No product will be ordered without proper payment on order.
Status Design Shop uses 3rd party marketing services and we are not responsible for incorrect prices or statements.
Status Design Shop sometimes uses finished products we've created in our marketing.
We are not responsible for orders requiring expedited shipping that get lost, stolen or damaged on rush orders and cause a delayed completion date.
We reserve the right to refuse any customer our services.
All pictures on our website and social media are property of Status Design Shop and can not be shared or used without written permission.
Cancellations will be honored, all time, design work or product completed in the order must be paid in full and the balance of non completion will be refunded.
NO REFUND on custom ordered product once it has been shipped from supplier.